SHIPPING POLICIES

 

I offer free standard ground shipping on all paintings (except paintings exceeding 40”) shipped within the contiguous United States. Any additional shipping surcharge is not included.

  1. USPS will be used as standard shipping service unless otherwise requested at additional cost.

  2. Due to package size, free shipping does not include paintings exceeding 40” at any side.

  3. Where applicable, paintings can be combined to reduce postage.

  4. Shipments cannot be made to PO Box addresses.

  5. Carriers provide a door-to-door service, which does not include carrying the items inside, placement, or removal of packaging.

 

I take all reasonable steps to ensure that your artwork arrives to you in a safe and timely fashion.

TRACKING YOUR DELIVERY


You will receive an e-mail notification with the tracking number of your parcel once the order has been shipped. 

INCORRECT ADDRESSES


If you supply an incorrect address (i.e. the unit number is missing), and the item is returned, then you, the buyer, will be responsible for paying for re-delivery of the item. Please check the order confirmation email when you receive it that the shipping address is correct.

 

DOES SOMEONE NEED TO BE HOME FOR DELIVERY?


I usually check the box ‘Signature on Delivery Required’ when this is an option with the carrier.

I am unable to redirect orders once items have been dispatched.

  

DO YOU SHIP YOUR PAINTINGS WORLD WIDE?

My paintings are shipped world wide, but please contact me directly for an estimate on original paintings.

Additional shipping charges may apply, if shipped on the frame.

 

Shipping and Delivery costs for international delivery of fine art prints  are calculated at the check-out.(coming soon)  

If you are shipping internationally, be prepared for extra fees and delays.

International shipping averages about 3-5 weeks. Your package may also be held and checked at customs that can take even longer.

International shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. Buyers are responsible for any customs and import taxes that may apply.
 

International orders are shipped through USPS, (UPS) United Parcel Service or (FedEx) Federal Express.

Please note that I cannot and will not falsely report on an item’s value to help you avoid these fees.

 

WHEN WILL I RECEIVE MY PAINTING?

 

I take all reasonable steps to ensure that your artwork arrives to you in a safe and timely fashion.  Paintings will be shipped within 5 business days of purchase and after receiving payment.  

Original Paintings are shipped directly from my home studio in Yorkville, IL U.S.A.

Fine Art Prints are printed on demand and may take an additional 10 days for delivery.

Actual delivery time will depend on your location and chosen shipping method. You’ll get an email from me when your order ships, with tracking information.

Please remember that shipping around any holiday can be very unpredictable and priority upgrades are recommended to ensure faster delivery times.

CAN I COLLECT AN ARTWORK IN PERSON?


Yes, you can make arrangements for collection if If you live in or close to the greater Chicago, IL area.


IS THE PAINTING INSURED WHILE SHIPPING?

Yes, all my paintings are 100% insured. 
If your package is lost or damaged, I will do the best I can to solve this problem.

If damaged during shipment, I will repair, replace or create a new item for you, without any further cost.

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Lorna Scheepers Art

Yorkville, IL
U.S.A.

 

The studio is open to visitors by appointment only. 

Copyright for all content of this site, including all art images, is retained by Lorna Scheepers and they may not be copied, collected or used for personal or professional gain without expressed written permission from Lorna Scheepers Art.

TERMS AND CONDITIONS

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RETURNS, REFUNDS AND EXCHANGES
 

SHIPPING AND DELIVERY
 

FAQ'S
 

PRIVACY POLICY

ART STUDIO

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© LORNA SCHEEPERS ART 2020

COPYRIGHT

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